Can you believe this: Few days ago I went to my bank to check my credit score with the Credit Bureau. The bank official typed in my personal data and sent a request. Web application responded by displaying a yellow message box with an exclamation icon saying that data processing is still in progress. He checked several more times, but he didn't notice that at one moment the message changed to "Account available". But the message box hasn't changed. He continued to check a few more times and eventually he realized that the request was successful. I don't know what was in the minds of developers and designers who created this application, but it certainly wasn't the user. This poor bank official was really frustrated. I can't imagine what the rest of the application looks like.